cvy6's Privacy Policy

1 Introduction & Scope

cvy6 ("we", "us", "platform") operates an online betting and casino service for users in Bangladesh. When you use the cvy6 website, create an account, or use any of our services, you agree to the terms of this Privacy Policy.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. Our goal is to ensure a transparent, secure, and trustworthy environment.

This policy applies to the cvy6 website and all services connected to it. It does not apply to any third-party websites or platforms.

2 Information We Collect

cvy6 may collect the following types of information:

2.1 Information You Provide Directly

When you register on our platform or use our services, we collect:

• Full name and date of birth (for age verification — you must be at least 21 years old)
• Mobile number and email address
• Password (stored in encrypted form)
• National ID card or other identity documents (when required)
• Financial transaction information (bKash, Nagad, or Rocket account numbers)

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Pages you visit and time spent on them
• Login time, logout time, and session information
• Information collected through cookies and similar tracking technologies

2.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• Betting history and amounts
• Win and loss records
• Deposit and withdrawal history
• Preferred games and betting categories

3 Purpose of Using Your Information

cvy6 uses collected information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To manage gaming, betting, and financial transactions.
• Age verification: To confirm that you are at least 21 years old.
• Security and fraud prevention: To prevent unauthorized access and money laundering.
• Customer support: To resolve your issues and complaints.
• Responsible gaming: To identify unusual gaming behavior and provide you with assistance.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To enhance your experience and the quality of the platform.

We never sell your information to third parties or use it for purposes beyond those described above.

4 Information Sharing & Third Parties

cvy6 may share your information with third parties in specific circumstances and under strict conditions:

4.1 Payment Processors

To complete financial transactions, we share necessary information with bKash, Nagad, and Rocket. These third parties follow their own privacy policies.

4.2 Legal Authorities

We may be required to provide information to the relevant authorities when required by a court order, government directive, or applicable law.

4.3 Service Providers

Minimum necessary information may be shared with third parties engaged for technology, security, or analytics services, but only under strict confidentiality agreements.

4.4 Fraud Prevention

Information may be provided to relevant authorities to prevent money laundering and other financial crimes.

5 Data Security Measures

cvy6 has adopted industry-standard security measures to keep your personal information safe:

• SSL encryption: All our communications are encrypted using SSL/TLS technology, keeping your information fully secure during transmission.
• Password hashing: Your password is never stored directly — it is kept only as an encrypted hash.
• Access control: Only authorized personnel can access the necessary information.
• Firewall and security monitoring: Our servers and databases are under continuous monitoring.
• Regular security testing: Regular security audits are conducted to identify potential vulnerabilities.
• Two-factor verification: An additional verification process is in place to enhance account security.

However, data transmission over the internet is never 100% secure. We take every precaution, but no method is completely free of risk.

6 Cookie Policy

The cvy6 website uses cookies and similar technologies. Cookies are small data files stored on your device that improve your browsing experience.

6.1 Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your language preferences and settings.
• Analytics cookies: To analyze usage statistics of our website, which helps improve our services.

6.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the website.

7 Data Retention Period

cvy6 retains your information only for as long as necessary. Specifically:

• Account information: While your account is active and for as long as legal requirements exist after the account is closed.
• Financial transaction records: For the period determined by regulatory and legal obligations.
• Gaming activity logs: For the period necessary for responsible gaming monitoring and dispute resolution.
• Support communications: Records of issue resolution are kept for an appropriate period.

Once the retention requirement ends, your information is securely deleted or anonymized.

8 Your Rights

As a cvy6 user, you have the following rights regarding your personal information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information in certain circumstances (though this may not be possible if legal obligations exist).
• Right to restrict processing: You may request that the use of your information be limited in certain circumstances.
• Right to data portability: You may request your information in a structured, machine-readable format.
• Right to object: You may object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.

9 Protection of Minors

cvy6 services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from any minor.

An age verification process is followed at the time of registration. If we become aware that a minor has accidentally created an account, that account will be closed immediately and the collected information will be deleted.

If you believe a minor is using our platform, please contact us.

10 Policy Changes

cvy6 reserves the right to update this Privacy Policy as needed. If changes are made:

• The updated policy will be published on this page.
• For significant changes, you will be notified through your registered contact method.
• Continued use of the platform after any changes will be taken as your agreement to the new policy.

We therefore encourage you to visit this page regularly so you are always aware of the latest policy.

11 Complaints & Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. cvy6 takes all privacy-related requests seriously and will respond as quickly as possible.

Ensuring the protection of your information is our top priority. We believe that long-term trust is built through transparency and honesty.